As 2015 draws to a close and I look back on the year, I’m filled with a sense of gratitude. I feel very fortunate to work for a great company, Merkle Response Management Group (RMG), with wonderful staff members and colleagues. And we’re privileged to have such a worthy mission, serving so many nonprofit organizations dedicated to making the world a better place.
We’re going to do something a bit different with this month’s blog. We’d like to take a look at Account Management, both from Merkle RMG’s perspective and from that of one of our clients, Operation Smile.
The start of a new year at Merkle RMG means that I can take a few moments to look back at the previous year and reflect on our accomplishments and the key members of our team who stood apart from the rest. This year there were many team members, across all of our departments, who gave 110% to our clients, our goals and our company. I am very proud of what they achieved. However, as is always the case, a few members of the team stood out from the rest and I’d like to showcase those individuals in this blog entry
Most of us are fortunate to have inspirational people in our lives. I count myself luckier than most, as I can easily think of five such individuals that have had a hand in forming my character and guiding me along the path of life. They’ve helped make me the individual that I am today and serve as examples for continued improvement going forward.
At Merkle RMG, our people are our most important assets, and how they perform their jobs is a big part of our success over the past 31 years. I have been asked many times over my 13-year career with Merkle – how do I effectively lead a team of over 500 employees? In this blog post I’d like to share my approach and what I’ve learned.