Who We Serve

Nonprofit

Founded in 1983, Merkle RMG provides donation processing, fulfillment, and donor care services to nonprofit organizations that raise funds via direct mail.

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Who We Serve

Government

Merkle RMG has over 15 years of experience providing high-quality remittance processing services to county and local governments.

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Who We Serve

Commercial

Merkle RMG partners with many of the most respected commercial brands to provide fast, accurate and efficient order management and fulfillment, combined with responsive inbound contact center services.

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Industry Insights –

Pushing the Envelope

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Hungry for Data? Our Benchmark Report is Pretty Filling!

Inspired by our industry’s fundraising benchmark reports, Merkle RMG has published our first Nonprofit Donation Processing Benchmark Report.  This report is a quarterly in-depth review of donation... Read more

Really … Why Are Nonprofits Losing Half of Their Donors?

Yes, “why are nonprofits losing half of their donors?” is an important question that fundraisers need to reflect upon.   But it’s not the only question they should be asking themselves, and... Read more

My New Year’s Resolution

At the start of every new year I write down my resolutions … some more serious than others, but all focused on how I can grow as a person both personally and professionally.  2019 is no exception... Read more

Inside Merkle –

Leading with Care

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A Strategic Refocus for 2019

This month I’ve asked Amy Bobrick, Vice President of Strategy at Merkle Response Management group, to share her journey over the past year of refining and realigning our Rapport offering.

Merchant Services from Merkle RMG: Lower Cost Credit Card Processing For All Fundraising Channels

Merchant Services from Merkle RMG: Lower Cost Credit Card Processing For All Fundraising Channels

Meeting Newer, Higher Benchmarks for Quality Management

Merkle RMG has been following ISO 9001 standards since 2002, and this month, we’re proud to share that we were just certified to ISO 9001:2015 — the newest and most rigorous version to date.